Tuesday, March 12, 2013

Playing the Theory of Constraints game at Alliance University, Bangalore...

"A chain is no stronger than its weakest link .."

An exhaustive link on Theory of Constraints 

It was interesting playing the Theory of Constraints inventory accumulation game in the assembly line. The game has been adapted to be played in a classroom setting. Coloured plastic coins were used to depict the RM / WIP / FG inventory in the system. Three production settings representing three teams were finalised to demonstrate that inventory accumulation can occur at any station .

There are two versions of the game. 

Our game was a bit different in that we gave each of the 5 players 10 coins (representing inventory) each, which indicated the WIP at each of the player. The game was played with  the first player having almost 100 units of RM inventory to start with and the final inventory being gathered at the last player in the assembly line.  The players were asked to sit in a straight line and spreadsheet random generator function (randbetween(1,6)) was used to generate the random numbers between 1 and 6 for each player sequentially and was spoken out loud. As the prodn/assembly went ahead, we noticed inventory piling up at one workstation more than the others.

Next we asked the players why this happened when all players had equal probability of inventory pileup. Improper machine maintenance, worker training/skills, material quality, timely supplier delivery issues etc were some of them.

The second version is when all the inventory is kept as RM inventory and none with the players. With each throw of dice, the production/assembly happens at each workstation. We find the inventory flowing from the first workstation to the last. In between at some intermediate station WIP piles up. 

The game, whichever version, gives players a good feel of the dynamics of the assembly line and he/she is able to experience for himself the inventory accumulation.

The followup of the game is to find the area where inventory pileup happens and why it happens so. Instead of having to work all around the shop floor, if only that w/s and its immediately surrounding area is attended to, we find our actions are very much directed and results in immediate benefits.

Possible reasons for inventory pileup are - 
1. poorly maintained machines resulting in high downtime - have effective maintenance policies, compute OEE.
2. poorly trained workers who are not productive on the shopfloor - depute them for training and skill upgradation
3. poor quality of raw materials resulting in defects and work stioppages - get supplies from relaible sources or give more training to the vendors
4. no timely deliveries of RM / WIP inventory at the different workstations resulting in stoppages
5. poor infrastructure and efficiency of logistics and transport / material handling equipment - improve the efficiency by proper design, capacity and physical layout of infrastructure.

Once the inventory pileup is removed, we find inventory pileup happens at another w/s and then we need to attack it. 

Difference between Lean methodologies and Theory of Constraints : 

Lean Methodologies try to give the best output from the existing setup by bringing in discipline, work place organisation, standardisation of processes and systems, early detection and correction of errors and defects with clear visualisation by motivating people and continuous improvement. It is a reactive approach. Theory of Constraints on the other hand is a proactive approach. It works to improve the existing setup itself by identifying reasons for inefficiencies and inventory pileups (bottlenecks) and eliminating them at the first instance.

Brief description of the game is here ..

As per Eliyahu Goldratt's Theory of Constraints, we now have to turn our attention to the bottleneck stations (instead of concentrating on all the stations at the same time) and remove the bottle neck by way of better machines, technology, better training to workers, better quality of raw materials etc. etc. 

After the initial bottle neck is removed ( bring the inventory to zero) continue the game for another ten rounds. Now another workstation may become the bottle neck.  Work to remove the bottleneck for this station also. As the bottle neck is removed we find the throughput rate also improves, which is the success of the assembly line. As time was limited, we could not play the game for another 10 rounds and hence could not demonstrate to the students how the average throughput rate (for two rounds) increases.

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