This is a set of famous quotes by famous people around the world over the ages who have mentioned about the good impact of feedback on the performance of a business.
Unless we have the urge to improve our existing offering, we can never expect to improve. If we are complacent and have the feeling that our offering is unblemished and the best anyone can offer and no one can find fault with it, we can never improve. The first step to any improvement is the acceptance that there is always a scope for improvement and we can together do it.
Believe that whatever we offer, there is somebody else who can do it much better and will take our customers.
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