Monday, August 08, 2016

Manufacturing and service - comparison

Here are some points of comparison between manufacturing and services

1. degree of customer contact

2. Labour content of jobs

3. Uniformity of output

4. Uniformity of inputs

5. Measurement of productivity

6. Quality Assurance

7. Inventory

8. Wages

9. ability to patent

Any more ??


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1 comment:

  1. Venkatesh Ganapathy7:24 PM

    1. difficulty in establishing standards
    2. monitoring of quality, standards and specifications
    3. customer involvement in service design
    4. Co creation of value
    5. services outsourcing versus manufacturing outsourcing
    6. Customer-supplier duality in services
    7. Challenges of ERP in services compared to manufacturing?

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