Jan '13 MBA batch of Alliance University- Operations .. |
LtoR : Sumit, Rajesh, Rathi, Ashish, Shashank, myself, Raja, Arun, Sourabha, Bora, Sahil, Kevin and Shashi.
A teacher affects eternity; he can never tell where his influence stops.- Henry Adams
I made them submit numerous assignments by insisting on practical cases of application of the numerous quality tools, do umpteen case studies, and to top it all a mini-project, for which they had to run from pillar to past getting permissions, talking to customers, convincing them about taking part in the study, getting their feedback on the SERVQUAL model.
By doing the activities with their own brains and hands, they will remember these concepts forever .. They know where to use what tool and for what ..
As much as they benefited from my classes, (hope so..), I too learnt from them as I had to read, re-read, prepare, make presentations, create elearning contents and present to them concepts in as simple language and words as possible, at the same time make it all the more interesting, exciting and practically relevant !!
One thing I am doubly sure is that lean and quality will never ever get out of their DNA for sure !!
As I was joking, when all of them are 80+ years of age (hopefully I also should be around then ..:) ), they will still remember the various games we played in the class and the numerous practical applications and cases we discussed.
If that happens, I have succeeded in my job !
George Easaw
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