http://www.ndtv.com/article/india/narendra-modi-slams-the-cbi-again-41104
Why is Narendra Modi like a rabid dog barking at everybody and everything that does not suit his cockeyed patriotism, especially when it is going to be shot at ?
Not difficult to understand such behaviour as we know it is for obvious reasons..
ge..
A train of thoughts and writings on development, technology and the economy focusing on the socio-techno-economic-cultural surge of developing economies to regain and partake in leadership of the world. Written by George Easaw, member of the faculty of Business Administration of Allliance University, Bangalore, India. (This is purely an academic site, no commercial use is allowed. Photography rights lie with the respective organisations). Mention credits as needed.
Saturday, July 31, 2010
Friday, July 30, 2010
Net Promoter Score .. How is it useful ?
Net Promoter Score is a simple and effective method to evaluate a product or service. Introduced by Reichheld in 2003 thru an HBR article, it is very effective in determining customer perceptions of the product or service in question.
Here is what wikipedia says of the same http://en.wikipedia.org/wiki/Net_Promoter
For example if you want your students to evaluate their faculty member, it suffices to ask just one question, instead of the myriad of questions which are often asked.
Will your student recommend you to a new student ?
On a scale from 0 to 10, with 0 being for not at all to 10 being highly recommended, score from 0 to 6 are the detractors, 7-8 are the passives and 9-10 are the promoters.
Your net promoter score is the difference between the percentage of promoters and the percentage of detractors. An NPS of 75% is considered very good. A negative score would mean that one has no moral authority to continue in the area one is operating presently.
This single question is often accompanied by an open ended question on what the customer thinks about the product or service and how it could be improved. The company thus has an opportunity to work on their weak areas and consolidate on the stronger areas.
ge..
Here is what wikipedia says of the same http://en.wikipedia.org/wiki/Net_Promoter
![]() |
| All about Net Promoter Score .. |
For example if you want your students to evaluate their faculty member, it suffices to ask just one question, instead of the myriad of questions which are often asked.
Will your student recommend you to a new student ?
On a scale from 0 to 10, with 0 being for not at all to 10 being highly recommended, score from 0 to 6 are the detractors, 7-8 are the passives and 9-10 are the promoters.
Your net promoter score is the difference between the percentage of promoters and the percentage of detractors. An NPS of 75% is considered very good. A negative score would mean that one has no moral authority to continue in the area one is operating presently.
This single question is often accompanied by an open ended question on what the customer thinks about the product or service and how it could be improved. The company thus has an opportunity to work on their weak areas and consolidate on the stronger areas.
ge..
Thursday, July 29, 2010
Exposing Pak and US double talk .. wikileaks ..
These just go to prove that Pakistan where such press freedom cannot be dreamt of, will resort to such cheap, petty actions. US too, in spite of press freedom, will also resort to such dubious and devious actions.
The revelations go to prove beyond even an iota of doubt that both US and Pak are two sides of the same coin.. In one breath they talk of freedom, world peace and fight against terrorism and in the other, they encourage actions ( do not know whether they are helpless victims of their own devious actions, violent activities and banana regimes whom they have supported over the years, who are now hitting back at them.) detrimental to the same causes they espouse for..
President Obama now has nowhere to hide in his underwear. The double talk, double standards of the US establishment has been exposed beyond any reasonable sense of honour. Joint fight against terror has been the fight against their own soldiers and people. All the funding they have been giving and receiving have been to promote terrorism ..
There is a famous verse from the Bible : As you sow, so shall you reap .. Be prepared to reap what one has sown..!
After all what can we expect from birds of the same feather .. The civilised world will be having to see lot more dramas of rebuttals and denials coming from the Home Office in Washington and Pak foreign Office in the coming days.
The common man has to believe ( will be made to believe) that the revelations from wikileaks are all distorted and concocted.. That is the sense of honesty and integrity one can expect from these counties..
Await more drama and actions in the coming days..
In my honest and frank opinion, it is the basic sense of insecurity in their own systems and the fear of the being run over by the emerging economies from the East, which is prompting US to do all these petty actions, out of sync with its status in the present world.
ge..
Wednesday, July 28, 2010
Reducing my carbon footprint .. a small step but a definite one !!
Even more interesting, my carbon footprint had been reduced by 4.9 kgs of Carbon dioxide, ie. by using the energy saving program on my PC I had put 4.9 kgs less of carbon dioxide into the atmosphere..
Now I am looking at other ways to reduce my Carbon footprint, like giving my car for service ( not serviced for the past six months..)
The opportunities are unlimited..! Only thing is I need to find them and slowly start executing them.
ge..
Tuesday, July 27, 2010
K Dinesh, Infosys co-founder at T John College ..
A very good lecture which took us through Infosys' journey of Innovation over 30 years ..
The topping was the insistence on Quality, getting Baldridge Award and the Infosys Maturity Models (IMM) ....
The growth from a $250 company of seven employees, who came out of Patni Computers in 1981 to $ 4.8 b in 2010 and a market cap of $ 35 billion, the Infosys journey is really impressive.. How an Indian company, with seven employees from middle class families, with just their educational background to support them and a pursuit for excellence, took on the world by storm !!
Subscribe to:
Posts (Atom)
Surat - worlds largest diamond processing center
Surat as the world's diamond-cutting capital Surat cuts and polishes roughly nearly 90% of the diamonds globally, in an industry running...
My popular posts over the last month ..
-
Taj Hotel under attack .. Sandeep's mother touching her son one last time .. Sandeep's mother faints on seeing her son...
-
These malayalam proverbs (invaluable diamonds of wisdom) have been collected from eyyal.blogspot.com and other sources on the Intern...
-
HH Catholicos with the new Bishops Seven Bishops Consecrated by H.H. Baselios Marthoma Didymus I His Holiness Baselius M...
-
The Hayes and Wheelwright model (often referred to as the four-stage model of operations strategy or manufacturing's strategic role) is ...
-
These are photographs of North Kerala,(Malabar region ) taken by missionaries from Basel Mission around 1892 - 1930. The original title a...
-
Learning from history is the most gainful thing anyone can do ..!! From history we learn a lot of things and in turn, we become history to...
-
The evening of 30 March 2012, got me, Anila and Chinnu with my sister Alice going downhill from Malabar Hill. We passed the hanging gardens...
-
Chipko movement heroines hugging trees, 26 March 1973, courtesy The Hindu It was in 1730 AD that Amrita Devi Bishnoi along with ...
-
TM Varghese statue at Kesavadasapuram juntion in Trivandrum The epitaph .. Recently when I visited Trivandrum, Kerala, I got d...
-
Drip Irrigation - the basics We have heard of how Israeli agricultural scientists turned the deserts of Sinai into greenland...


