Retailing and its future ..

What will retailing look like in the future ? What additional strengths we need to imbibe in the coming years to excel in the global retailing scene ?

This is a Forbes article that highlights the future of retailing and the top 5 trends in 2019 (click here)

1. Customers are looking at faster delivery. 

2. Customers are more aware of brands that engage in CSR and improved social consciousness activities

Warehouse Retailing where warehouses themselves double up
as the retail outlet points.

3. Experiential retail for the millennial customers is aimed at experiences in shopping (VR or AR) as different from just sales and order fulfilment.. An experience in a clean and green environment or an ecological setting can leave a deeper impression on the millennial than an formal office or store setup. 

4. Subscription e-commerce would be sought after in the coming years and businesses would be in better position to curate products to customer liking and offer them them direct to customers in as short time as possible. 

5. Multichannel retailing that happens over social media sites, ecommerce sites and physical brick-and-mortar stores will be the norm in future, than just one channel.

Click here for an interesting writeup from me for a class discussion.

Click here for an interesting video ..

European Bank video (click here ) on the future of Retailing ..

Metro Cash and Carry in India is an example of Warehouse retailing. The Warehouse itself offers a no-frills retailing experience.

George..