Report on ASQ Summit at Alliance University Bangalore, 29 November, 2014.

The Quality summit hosted jointly by American Society of Quality, Bangalore chapter and Alliance University was held on Saturday, 29 November 2014 at Alliance University from 9 AM to 5 PM. The talk was attended by almost 50 industry delegates from different industries across Bangalore. The summit was inaugurated by the Chancellor of Alliance University Prof. Dr. Madhukar Angur. He spoke of the need to bring quality consciousness among the manufacturing and service professionals in the country. Mr Anshuman Tiwari, the brain behind the event and the Bangalore chapter Chair and Ciby James from ASQ Delhi also spoke on the occasion.

1. The highlight was the keynote address delivered by Shri V Ramesh, Sr. VP of Toyota Kirloskar in Bidadi, Bangalore. He spoke of the steps being taken by Toyota to serve the Indian society by raising the quality of the workforce, how they are being motivated and taken care of.

2. Smt. Pankajam Sridevi, MD of ANZ Support Services gave a very forceful speech and stole the hearts of the audience with her simple talk and interesting points on quality in service. She did not miss any opportunity to pull Shri Ramesh San’s leg by referring to how difficult it was improving quality in services compared to manufacturing.

3. Shri Murlidhar Pundla, Director from Akshaya Patra who spoke on behalf of the CEO, Sridhar Venkat gave an interesting presentation on Akshaya Patra and the need to have quality right from the procurement of rice, atta, lentils etc. right upto the final point of prepared food being served on plates at the different distribution centres of Akshaya Patra.

4. The talk by Umesh Krishnappa, Director of the Electric car program, Mahindra Reva on how the new electrical car is a high quality indigenously designed vehicle from Reva to hit the Indian roads was really eye-opening. The quality issues which were being tackled were interesting to hear. Subramanian PG , chair of ASQ Chennai spoke on quality holistically from different scenarios in the country and how it could focus more on customer satisfaction.

The afternoon session started with a small quiz on Quality aspects by B K Sourabha (Sem 4) to the participants which was very well appreciated. The student presentations had seven teams from Ramaiah Institute of Management Studies, Xavier Institute of Management and Entrepreneurship (XIME), St. Josephs College of Business Administration, Presidency College and Alliance School of Business. The first and second place in the student presentations were secured by Sourabha and team (Sem 4) on the potential of MOOCs in improving quality in delivery and content of higher education within the country and Ashwini and team (Sem 1) on better garbage collection methods. The third team was Anie Jacob and team from Xavier Institute of Management and Entrepreneurship, Bangalore. We are very thankful to all the college managements for sending in their teams to participate in the summit.

Overall the Quality Summit was an eye-opener to many students and participants on how important Quality is to the manufacturing and service sectors in the country and in nation-building. The theme being Quality for Nation building, the summit looked at how quality in most of our activities could lead to a safe and secure society around us, like better transportation facilities, better sanitation, better hygiene, better garbage disposal, better quality of education

and so on.

The Summit ended at 5 PM and the participants left with a promise to meet again for the next summit which will happen in the next four months. The ASQ members were very thankful to Alliance University management for the facilities to the delegates and student participants from other Business Schools. We dispersed with a promise to start an ASQ student chapter in Alliance university in the near future. We are very hopeful that the management will lend a helping hand in establishing this in our university. The constant guidance and support from the head of ASQ Bangalore chapter Shri Anshuman Tiwari and Shri Dhiresh Kumar saw that the summit was a big success. The facilities dept of Alliance Uty played a stellar role in the organising of this summit.

The great interest shown by the Chancellor in seeing the success of the event and in ensuring the delegates and participating colleges went satisfied with the arrangements and the logistics of the event made our day. The event started exactly at 9.30 AM and went on till 5 PM, with an our break for lunch and a 20 min break for the morning tea. The organisers and the participants were most happy, having benefited a lot from the event, which you dont get to host every now and then. ASQ being the foremost Quality organisation in the world, co-hosting a Quality summit with them is indeed a very privileged moment for Alliance University.

Finally were it not for the interest and enthusiasm shown by the student organisers and volunteers led by Sourabha, Deekshit and team from Alliance Business School, this event would not have been this great a success. They need a special clap for their dedication and sincerity !!

Some of the snaps are given below.

First prize winners of student presentation event, Sourabha (centre) and Radhika(left) from Alliance Sem 4,
taking the prize from P G Subrmaniam, Chennai ASQ chair. (right)

View of the key executioners of the event. Anshuman Tiwari, second left.

First Prize (l), third prize (c) and second prize (r) at the Student presentation
competition judged by ASQ members.

The XIME team secured the third prize..

The judges at the student presentation event.

Mr Ciby James (front row left), Director, ASQ India from Delhi among the audience ..

Mr Umesh Krishnappa from Mahendra Reva speaking of the REVA electric car

Smt. Pankajam Sridevi of ANZ services stole the hearts and minds of the audience.

None can miss the high quality talk from the quality man of India, Sr VP, Mfg, ,
Ramesh San from Toyota Kirloskar, Bidadi . 

Thats the inauguration, Chancellor Dr Madhukar Angur in the background.

Section of the audience in the second fl seminar hall..