Sane advice from a great leader .. |
As the head of the Mahindra group and Harvard alumnus, I have always felt admiration for this person because he comes up with some of the sanest advice to people and businesses when the going gets touch. Moreover having the global exposure to talk and interfere meaningfully in any situation, his words of advice are always looked up to.
Anand Mahindra identifies 5 opportunities during these trying times for global entrepreneurship and businesses.
He urged all businesses to build “deeper personal relationship with customers" during the 'Virus Crisis'.
He said, the ‘Virus Crisis’ crisis presents business with challenges but also some unprecedented opportunities:
1) We’ve acquired a precious resource: time for reflection. Use it to review strategies & portfolios.
2) Press the RESET button & recalibrate all costs & overheads.
3)Associates will have more time: solicit their ideas for business improvement.
4) Use the lull to build deeper personal relationships with customers.
5) We don’t know how long the containment might drag on, but prepare the business for a U or even V shaped recovery! 👍🙂
As businesses across the world have mildly pressed the brake pedal and are taking time, reevaluating opportunities and options, exploring new frontiers for great ideas and to provide more value to customers, the five points listed above will definitely be a value add to businesses, at least in Asia.
Additionally, I wish to add two more points to the list during these times when we are redirecting the masts of our boats..
6. Plan the business growth keeping in mind the thousands of species of plants and animals on planet earth, which are threatened or on the verge of extinction. Let us spend a moment listening to their cries of agony, confinement and isolation.
7. Let us take a renewed pledge that all our future developmental efforts will be taken keeping mother nature as our associate and not our competitor. Sustainability is not an option for business, it is an inevitable element of all businesses across the world.
Let the Corona virus crisis be one of redemption and reclamation of planet earth.
George
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